Cinta Kids creates handcrafted, sustainable nursery furniture and décor that blend imagination, comfort, and timeless design. Made from natural rattan and ethically crafted, each piece inspires “Moments of Magic, Years of Joy.” Discover eco-friendly cribs, cozy chairs, and whimsical décor for mindful, beautifully designed nursery spaces.
Gentle Clean Up: Dust off your rattan friends with a soft cloth regularly. For little spills, a damp cloth is all they need!
One-of-a-Kind Charm: Each piece is handmade with love, so tiny variations are part of their magic!"
1. Order Processing Time
Orders are typically processed and shipped within 3 weeks after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Destinations
Shipping is in India only.
3. Shipping Restrictions
Certain items may be subject to shipping restrictions or regulations based on their content, value, or destination. It is your responsibility to ensure that the items you are ordering comply with any applicable shipping restrictions.
4. Changes to Shipping Policy
We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
5. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
The item must be in its original condition: unworn, unused, and with all original tags attached.
The request for a refund must be made within 1 days of the delivery date.
Proof of purchase, such as a receipt or order confirmation, must be provided.
6. Non-Refundable Items
Certain items are not eligible for refund, including but not limited to:
Gift cards
Downloadable software products
Personalized or customized items
Clearance or sale items
7. Refund Process
If you meet the eligibility criteria and wish to request a refund, please follow these steps:
Contact our customer service team at admin@cintakids.com to initiate the refund process.
Provide your order number and reason for the refund request.
Our customer service team will guide you through the return process and provide you with a return authorization if necessary.
Once we receive the returned item and verify its condition, we will process your refund.
Refunds will be issued to the original payment method used for the purchase.
8. Refund Timeline
Please allow 40 days for us to process your refund once we have received the returned item. The timeline for the refund to reflect in your account may vary depending on your financial institution.
9. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part or a defective product.
10. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund, including shipping costs.
11. Changes to Refund Policy
We reserve the right to update or modify our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at admin@cintakids.com . Our dedicated customer service team is here to assist you and ensure that you have a positive shopping experience with us.
"We believe in Eco-Conscious Luxury and have a firm commitment to safety and quality. We only believe in partnering with brands that share similar brand values and ethics. However, as these products in particular are manufactured and delivered directly to you by our partner brands, the brand itself is responsible for its quality assurance directly."
- ANIKA ARORA SADARANGANI